Managing people often comes by default rather than by design in our sector. Suddenly, you find yourself managing others because you are good at your job. As with all relationships, navigating role demands, time constraints, personalities and communication challenges often leads to conflict. This session covers some tips, tricks and useful techniques for dealing with conflict, both for your personal development and in managing others. If conflict makes you feel awkward, or you need more confidence in tackling difficult conversations, then this is for you.

To ensure we can deliver the most relevant Conflict Resolution course for you, please take a few minutes to answer the questions on the application form, provided by our Training Provider.

This is a virtual session on Monday, 6th October 2026, 10:00-12:00. If you are interested in taking part in the course, please register your interest below. This session has limited capacity, and we will allocate spots on a first-come, first-served basis. A confirmation of your spot and link to the session will be provided after signing up.

Deadline to Register: Wednesday 30th September 2026.